Accessibility Statement

Last updated: 27th November 2025

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Emerald City are committed to providing an accessible experience for all users.

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Assessed Compliance Status - AA

We aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us make our website accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

Technologies Utilized

Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various behavioral changes, so that blind users visiting with screen-readers may read, comprehend, and enjoy the website’s functions. We use several technologies to make our website accessible, including:

ARIA attributes (Accessible Rich Internet Applications): These attributes provide additional information to screen readers, which are essential for users who are blind or have low vision.

Keyboard navigation optimisations: The website can be operated by keyboard, which is important for users with motor impairments.

Assistive Technology And Browser Compatibility

We aim to support as many browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and MAC users.

Feedback and Complaints

Despite our efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we aim to continually improve our accessibility, adding, updating, improving its options and features, and developing and adopting new technologies.

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If you have any concerns about the accessibility of our website, please contact us

agcrhq-0groupmailbox@mod.gov.uk